What does a slow-juicer mean? Will it take longer to make juice?
It means that the extractor rotates at a slower rate (60RPM) than typical high speed juicers that rotate at 10,000 or more RPM allowing more nutrients to be preserved. The juice actually comes out just as quickly as regular high speed juicers.
What can I put into the juicer? Can I juice ice or peels and rinds?
Do not put ice into the Beautyjuicer it may damage the extractor. It is best to remove the hard rind of citrus fruits and pineapple and large pits from stone fruits such as peaches, plums and apricots. The peels that you may normally eat such as apple or kiwi can safely be used in the Beautyjuicer and these add to the nutritional value of your juice.
What can I do with the leftover pulp?
There are many uses for the leftover pulp such as using them in soups, baked goods and especially as face and body scrubs. Check out our blog for recipes using leftover pulp.
What can I put in the MASK MAKER?
A variety of fruit and vegetable juices that you made in the juicer can be used to make a facial mask. You can also use other liquids like milk, red wine, aloe vera juice and cosmetic essences along with water and a Beautyjuicer tablet to make a facial mask. For recipes check out our blog.
Why are homemade face masks better than store bought ones?
Although many store bought facial masks are good, there is no way to verify all the ingredients used. Using the Beautyjuicer, you have control over what you put on your skin and the variety is endless. You also know you are putting the freshest ingredients without preservatives like parabens in your face mask. With 30 Beautyjuicer collagen tablets included you can make 30 face masks, one for every day of the month. With store bought face masks costing on average $6, you are saving money with the Beautyjuicer.
How do I clean the Beautyjuicer?
It is best to clean your Beautyjuicer face mask maker after every use. Place 100 ml of water into the mask making compartment and press the “cleaning cycle” button. Your Beautyjuicer includes a cleaning tool. Please refer to your user manual. The juicer parts can be disassembled and can be washed with warm soapy water. For a quick cleaning between juicing different fruits or vegetables, pour some water into the hopper and allow to flow through.
Do you have a return policy?
We take great pride in the quality and craftsmanship of our Beautyjuicer. If you are not completely satisfied with your purchase, we gladly accept returns of unused merchandise within 15 days from the date of receipt of the order. Customers are responsible for the shipping costs of returning the product(s) back to us.
Before returning a product, you must contact our Customer Service Center by contacting us here to receive detailed instructions and to request a Return Authorization (RA number).
Requirements for a Full Refund
•Item must be returned in its original packaging and include all accessories and manuals.
•Returning item(s) must be in unused, clean, and in working condition. The product should not be damaged in any way.
•We will not accept any items returned with product damage, used, washed, altered or unsellable for any other reason. If products have damaged packaging or missing documents such as manuals, a 15% restocking fee will be assessed.
•Please do not return your Beautyjuicer without first obtaining an RA number. If there is no RA number, Beautyjuicer will not accept the return and you will be charged the shipping cost of the item back to you. Beautyjuicer is not responsible for product(s) that is/are lost or damaged without following our return process and without obtaining a valid RA number.
•The RA number is valid for 15 calendar days from the day issued.
•Once your return is received and inspected, we will notify you of the approval of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 10 business days. The refund may not show up on your credit card billing statement for up to 2 billing cycles.
•Beautyjuicer will process your refund based your original payment method.
Shipping Damage Claims
•If your juicer is damaged due to shipping, please contact us as soon as you receive it. Do not remove any items, and keep the packaging as is. We may have to claim the damage with the shipping company.
Product Defect Claims
•If you receive a juicer which you feel is defective, please contact us. Our Customer Service will help you troubleshoot, send the unit back for a refund/replacement, and/or check the warranty on the product for further assistance.
For more information about our return and refund policies, please contact us here.